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Air Canada Passenger Left Alone On Cold Dark Plane: NPR



Air Canada jet at Toronto Pearson International Airport in Toronto, Canada.
                
                
                    
                    DANIEL SLIM / AFP / Getty Images
                    
                

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DANIEL SLIM / AFP / Getty Images
        
    

Air Canada jet at Toronto Pearson International Airport in Toronto, Canada.

DANIEL SLIM / AFP / Getty Images
            
        

Ever had a nightmare in which you wake up at night, alone, strapped in a seat in a completely dark and freezing cold room with no means to contact anyone

That's the story Air Canada passenger Deanna Noel-Dale told about what was supposed to be a simple 90-minute flight from Quebec City to Toronto Pearson International Airport earlier this month

Her account was posted on the airline's Facebook page

Noel-Dale, who in the wake of the the incident has been experiencing anxiety and insomnia, wrote that she fell asleep in a row of seats on a nearly empty flight, and when she woke up the plane that had already arrived at its destination and was parked away from the nearest terminal [19659008] Her cell phone battery was depleted, therefore useless, and there was no power on the plane to re-charge it

Noel-Dale made her way to the black plane. cockpit where she eventually found a flashlight. The light helped her figure out how to open the main exit door. But she had been presented with another problem: there was no gangway, so she was staring at a 40-50 foot drop to the ground, hardly an attractive means of escape

So she focused the lantern on the plane's exterior, hoping that the reflection might catch someone's attention.

Noel-Dale said the Air Canada representatives offered her and ride home and then called her twice to apologize and say they had launched an investigation into how she was missed by

She says she's still recovering from the incident. "I did not get much sleep from the reoccurring night terrors and waking up anxious and afraid I was alone locked up someplace dark," she wrote.

A representative for Air Canada confirmed Noel-Dale's account, adding they "stay in contact with her. "


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