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Amazon Care’s telemedicine job postings hint at expansion



Amazon employees are told they can get health care on call

Amazon Care, the company’s online medical clinic for its own employees, is trying to hire half a dozen people in business development roles to “build and develop relationships with the commercial and public sectors.” Most of the roles were published in the last month.

By building a business development team, the company signaled its intention to become broader than its own employees. Amazon has a history of developing products that it tests on its own workforce before expanding to a wider population.

Moreover, a person familiar with the business unit̵

7;s plans told CNBC that Amazon Care has begun turning to health plans and employers in the Washington area to discuss expansion options beyond its own employees. The plans are in the research phase and may not lead to expansion.

Amazon Care, which launched as a pilot project in the fall of 2019, offers a virtual medical clinic for employees and their dependents in Washington state. The goal is to facilitate access to high-quality primary care online, and home visits are also offered in some areas.

In recent years, Amazon has increasingly focused on the medical sector. In 2018, he acquired PillPack, which offers home delivery of drugs, and built a team of pharmacies under this unit. It also has a health and wellness center focused on voice applications on the Alexa team. The company moved to the wearable market in August with a device known as Halo to track the health and fitness of its users.

Telemedicine is a significant market opportunity. It is expected to cost more than $ 17 billion by 2026 as more people choose to engage with their doctors online. The coronavirus pandemic has accelerated this change, with the federal government easing regulations to make it easier for doctors to pay for an online visit.

In September, Amazon Care announced that it had expanded its service from its headquarters in the Seattle area to all of its Washington state offices.

An Amazon spokesman declined to comment.


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