Older Macbooks Pro manufactured by Apple Inc. (NASDAQ: AAPL) are fenced off after their owners apply the latest macOS Big Sur updates, The Verge reported on Monday.
What happened: The laptops most commonly affected include models of the 13-inch MacBook Pro from late 2013 and mid-2014, according to The Verge.
The problem reportedly involved a black screen during installation that could not be fixed by the user. The problem was first noticed by MacRumors, which made references to Reddit posts of users who were asked by Apple to import their machines for repair.
“I’ve had a MacBook Pro since the end of 201
Why it is important: The search for the latest version of macOS slowed down the servers of Cupertino, a California technology giant, noted The Verge.
Big Sur users also report problems opening third-party applications on their computers due to a security feature called “Gatekeeper,” while others express privacy concerns.
The company, led by Tim Cook, outlined the steps it intends to take to address the issues affecting macOS next year.
Price action: Shares of Apple closed almost 0.9% higher at $ 120.30 on Monday and fell 0.33% in the session after business hours.
© 2020 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.