Apparently, a significant portion of UFC 257 buyers had problems on Saturday night while trying to watch the pay-per-view, with some interruptions continuing in the main card.
UFC 257 was very similar to other pay-per-view events for Conor McGregor. The trend figures, according to UFC President Dana White, are out of the charts.
On Saturday, however, some US users struggled to watch the battles ̵
For some users, the duration of the eclipse continued through a significant portion of the main map with five battles, with many battles missed.
Hopeful viewers, including UFc fighters and members of the MMA media, took to Twitter to broadcast their complaints and seek help. The ESPN + Twitter support account was flooded with comments and tags.
I had problems with UFC PPV working through ESPN + from the beginning. Multiple recharging, double charging, long chats with technical support … literally every time. # UFC257 is officially the worst so far. I bought it hours in advance, now it’s 9:23 and I still can’t make it work.
– Ben Duffy (@benjaminduffy) January 24, 2021
Anyone else fight hard to give their money to ESPN + right now? I tried to buy this PPV now six different times. I can’t take it. # UFC257
– Shaheen Al-Shatti (@shaunalshatti) January 24, 2021
Can’t someone else log in to ESPN even though they’ve already purchased the # ufc257 card, which has gone $ 70
– Megan Anderson (@MeganA_mma) January 24, 2021
It won’t even load on the TV and my phone keeps getting an error. However, I paid for it 🤦🏼♀️
– Jesse Jess (@missjessyjess) January 24, 2021
ESPN + Help issued a statement in just over 80 minutes in the payment view, informing buyers that it is working to resolve issues.
We are currently investigating streaming issues that affect some customers – our teams are working actively to get affected viewers back to streaming as soon as possible.
– Aid for ESPN + (@ESPNPlusHelp) 24 January 2021
UFC 257 took place on Saturday at the Etihad Arena in Yas Island, Abu Dhabi. The main card streamed to ESPN + pay-per-view after previews of ESPN and ESPN +.