There have been reports of Black Ops Cold War Zombies players receiving the “Sail 630 Nuclear Bug” error code and then their accounts have been permanently banned.
UPDATE – April 7: Treyarch’s community manager, FoxHoundFPS, posted an update on Reddit on the subject and confirmed that their team was researching it more. Although many players say they are banned with this error, he says players should check the ban violation policy and this ban message is not due to this error.
We are aware that some players see the Sail 630 Nuclear Bug message and then cannot connect until they see a ban message. The ban message is not the result of a connection failure. For questions about implementation policies, please visit this link.
Sail 630 nuclear error: This error string is currently presented instead of the standard disconnect language when a disconnect occurs in the Zombies menus on a computer. Typically, computer players see, “The connection to the Blizzard game server has been lost. Please log out and try again. BLZBNTBGS000003F8. “
We encourage players to continue playing zombies as usual, which includes chasing high circles and personal records.
In the early days of the Cold War of the Black Ops, zombie players broke their world records suddenly, with constant crashes. Now a new error code returns Zombies players back to the menu and they claim that their accounts are permanently banned when they log in again.
From April 2, “Sail 630 Nuclear Bug” smashes zombies on PC players when they are at high levels. The Reddit Korlesa user was banned after receiving this code and created a post to highlight the issue.
In a post titled “People are falsely banned while going to high circles in Zombies on a computer,” Corlessa described how “after 50+ rounds, people get a Sail 630 Nuclear Bug.” When Battle.net came out, we saw that we were banned permanently. “
To support his claim, Korlesa has amassed more than 50 posts on Activision’s support page, in which players claim to have been falsely banned after receiving the Sail 630 Nuclear Bug.
Corlesa summarized these reports, emphasizing the commonalities between several of them:
- They were on a computer
- They played zombies
- They were in a high circle (50+)
- They got the same error (Sail 630 Nuclear Bug)
Many other players in the comments said they had the same problem. The XPGO user stated that he was playing the game with friends who were on the console, and in round 50 only XPGO received the error code and was then permanently disabled.
Treyarch community manager Josh Torres, also known as FoxhoundFPS, responded to the Reddit post. “I can’t help with this,” he said. “All breaches disrupt the in-depth pre-execution security review process.”
If more and more players report the error code, Treyarch will probably acknowledge the problem. As for the players who claim that their accounts have been unfairly banned, it remains to be seen whether they will get their accounts back.
Image credit: Activision