Some users with the Apple Watch and paired iPhone notice widespread problems after upgrading to iOS 14 and watchOS 7.
In a nightmare scenario for both Apple and its customers, it seems that the only solution to these problems is to restore the factory settings of your Apple Watch. and your iPhone. Make sure you return iPhone to iCloud before resetting it completely.
Apple released a support guide yesterday detailing a number of issues users have reported, including missing health data and routes, broken fitness apps that refuse to open, and “increased drain on your iPhone or Apple Watch “.
“Problems running out of iOS 14 battery?” Do you have an Apple Watch paired with your iPhone?
Shockingly, Apple’s proposed solution is to remove the pairing of your iPhone, back up both devices to iCloud, and then restore both to factory settings. Unless you pay for iCloud, you’ll need to free up space to back up your data, then import it back to your devices once they’ve been cleared of anything that breaks them.
Problems with iOS 14 continue as Apple releases the update, which is uncommon for a new operating system. What is not common is that the problem is so drastic that it cannot be patched in a gradual OS update (iOS 14.0.1 has already been released, but does not solve the problem).
Keep in mind that this is fair one battery repair specific to Apple Watch users who have problems with their health data. If iOS 14 drains your battery but you don’t notice other issues or don’t have an Apple Watch, resetting your iPhone would be an unnecessary (and risky) waste of time. You will have to hope that another, less drastic adjustment will be made in a future Apple update.
How to fix your iPhone and Apple Watch
It turns out that deleting your iPhone and Apple Watch is a bit easy, but you’ll want to follow each step carefully so you don’t lose anything important.
First, you remove the pairing of the Apple Watch from your iPhone using the Watch app. This will automatically back up your data to your iPhone while deleting all content and settings.
Second, you will need to enter the iCloud settings. Make sure the Health app is turned on as a backup, then select iCloud Backup and then Back Up Now to back up all your iPhone and Watch data. If you can’t, you’ll need to manage your phone’s memory and possibly clear previous iCloud archives to free up space.
After Back up your iPhone to iCloud, step three is the moment you’re afraid of: in Settings, select General, Reset, and then Delete all content and settings.
Now your phone must be “fixed” and ready to take your data back. Turn it on and be sure to select the recovery option from the iCloud archive. Then just open the Watch app, pair your iPhone with your watch again, and then select Restore from the Backup in-app to get all your data back.
What is not clear is whether this fix will restore all your missing GPS and health data. But at least fixing the battery drain will mean that you can safely do future workouts without your phone and watch you half die.