It seems that Disney + has been hit by technical bugs just hours after its official launch on Tuesday.
Some users who rushed to download the new Disney streaming service were greeted with an unfortunate error message on their screen that read "Unable to connect." The message below "Wreck-It" Ralph "then forces users to sign out of the service and try to reconnect later.
Users began reporting issues with the service on Twitter early Tuesday morning. Many said they were experiencing a technical error while others say they have trouble finding it of the Disney + app on the Apple App Store As of 7:00 AM EST, there were approximately 7,300 Disney + problem reports, according to Downdetector, a website where users can report problems on apps and websites.
Representatives from Disney was not immediately available for comment.
Disney was preparing to meet some system breaks on launch day.The company purchased BAMTech in 201
It seems that Disney's troubles on launch day are not limited to technical errors. Some users who pre-ordered the service in Puerto Rico, Canada, and other regions were presented with an error message stating: "Disney + is only available in certain regions. Depending on where you are, you may not have access to Disney +. "
It seems that Disney has delayed the launch of Disney + in Puerto Rico. The company said Tuesday that the service will now be available in Puerto Rico on November 19, a week later than initially announced. When Disney first announced the service, Disney + was scheduled to release November 19 in New Zealand and Australia with "full availability in the US".
Leading up to Tuesday's launch, Disney has been teasing its long-awaited streaming service for many months. The subscription service costs $ 6.99 a month or $ 69.99 a year and features content from Disney, Pixar, Marvel, Star Wars and National Geographic. Disney also produces original shows and movies for Disney + subscribers, including the buzzing spin-off of "The Mandalorian." Anyone can try the service for free for seven days.
Subscribers can also group Disney + with Hulu and ESPN + for $ 12.99 per month, which turns out to be the same price as Netflix's most popular plan. On top of that, Verizon's wireless and new FiOS customers can get a free Disney + year, which should provide a nice boost for subscribers that can be billed later after the free trial is exhausted.
With its deep bench of classic Disney content, the company hopes to touch the sentimentality of fans around shows and movies that they may have watched during their childhood. This should help Disney's position as a great player against its crowded streaming opponents, including Apple's Apple TV +, NBCUniversal's Peacock and WarnerMedia's HBO Max, as well as established players like Netflix and Amazon.