The explosion against the Apple Card began when Basecamp founder and Ruby on Rails founder David Heinmeier Hanson accused the bank of sexism after being offered a twenty-fold credit limit by his wife, even though they had applied for joint tax returns.
In response to the controversy, Goldman published a statement on Twitter which in part says, "We will not and will never make decisions based on gender factors … Together with a third party, we have reviewed the claim process of credit solutions to prevent unanticipated biases and results. "
– GS Bank Support (@gsbanksupport) November 11, 2019
In addition, the bank said that re-evaluates its credit decisions if users make the request: "If you believe your credit line is not adequately reflecting your credit history because you may be in a similar situation, we want to hear from you. Based on additional information we may request, we we will re-evaluate your credit line. "
After the initial Twitter thread, Jamie Heinmeier Hanson wrote a statement announcing "It matters to a woman struggling to start a business in a world that still looks like women can't be as successful or creditworthy as men," Ms. Hanson said. it matters to the wife who is trying to get out of the abuse, it matters to the minorities affected by institutional prejudice. It matters to so many. And so that matters to me. "
Goldman Sachs' response was not enough for Mr Hanson. In another Twitter post he described the reaction as" patronizing "and indicated updates to the process that would be needed to achieve justice. .
Then hear this: 1) Applicants must have full visibility of the inputs to your algorithm; 2) The weight of each input must be disclosed, 3) They must be able to correct defective data, 4) Your representatives should No more PR for damage control, only
– DHH (@dhh) November 11, 2019
Hansson received support over the weekend from a prominent source: Apple co-founder Steve Wozniak, who experienced a similar gap in credit lines with his wife and blamed not only Goldman but also Apple on giving his name to the program.
I'm a current Apple employee and founder of the company and the same thing h invited us (10 times), even though we don't have separate assets or accounts. Some say the fault lies with Goldman Sachs, but the way Apple is linked, they have to share the responsibility.
– Steve Wozniak (@stevewoz) November 10, 2019
Apple has not yet commented on the issue.