Customers who have had delays in receiving orders from Rent the Runway in the last few weeks are asked to be patient.
The delays that began on September 13 are due to problems related to the transformation of the company's execution operation.
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Problems are being resolved with the upgrade, which is expected to end by October 1
The company says that if you have subscription orders, there may be a delay of an additional 1 to 2 days.
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If problems caused you to miss your event, in addition to issuing a full refund, customers will receive an additional $ 200.
Orders , which is expected to arrive on October 7 or later will be delivered on time.