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How Sears Lost the American Shopper



It was the 1970s and Sears was at its peak. It dominated American retailing. Its corporate headquarters was the tallest building in the world. A job at Sears was a ticket to a long and lucrative career.

But rivals like Walmart were bearing down, shopping patterns were changing, and Sears started making a series of bad bets.

Over the last …
  


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