Thomas Cook, a London-based travel company that had hundreds of thousands of customers worldwide, collapsed this week and many fans who bought tickets to four upcoming NFL games in London are left unanswered – and without tickets .
The league released a statement saying that not much can be done for those who have purchased tickets through the nonexistent Thomas Cook.
"We continue to focus on the impact on NFL fans who purchased tickets to this year's games in London through Thomas Cook," the statement said. "Unfortunately, NFL UK did not receive ticket buyer data from Thomas Cook, nor did NFL UK receive payment for tickets sold by Thomas Cook. NFL UK cannot offer reimbursement of tickets, travel or accommodation purchased through Thomas Cook. "
The NFL said that people who bought tickets through Thomas Cook may" request the opportunity to buy tickets again from NFL UK, "but that's not much consolation: These fans have already paid high prices for expensive tickets to gaming at NFL in London, and now they're just being told they can "ask for an opportunity" to pay high prices again to get the same tickets they've already paid for.
It's an ugly situation for travelers around the world, and NFL fans are among those who fuck up.