- Owners of the Pixel 3 and Pixel 3 XL report bulging batteries and the back covers pop out.
- Some users have managed to get spare devices out of warranty, while others are not so lucky.
Swollen batteries are a serious problem in the gadget, but we usually see this phenomenon only on older devices. Unfortunately, it seems that the Pixel 3 and Pixel 3 XL also suffer from this problem.
Android police noticed a thread of the Pixel Phone Community full of Pixel 3 series owners complaining of a problem with battery swelling In particular, people find that the back covers of phones pop out due to this problem. Some users only find the problem after removing their phone from the case, so you may also want to check if you have a Pixel 3 or Pixel 3 XL case. See some of the examples below through the thread.
The problem seems to be that the phones fail to charge wirelessly, but this is also a security issue and makes the controversial IP rating. So what does Google do about it?
Some customers report that Google refuses to repair the devices because they are covered by the warranty, while others say that Google has nevertheless replaced the phones. The search giant seems to make only one exception in the case of the latter, according to the community thread and the reddit thread. A user from the Pixel community also noted that Google is offering to replace the phone, even though they bought it second-hand through an auction website.
In addition to Pixel 3 devices failing to charge wirelessly, some users also notice telltale signs such as phones slipping from the Pixel Stand charger, case keys not aligned with phone keys, fast battery drain and general overheating.
We have contacted Google to comment on the issue and will update the article if / when they contact us. Is your Pixel 3 or Pixel 3 XL back cover disconnected due to a swollen battery? Let us know in the comments section!
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