With retailers jumping gun on PlayStation 5 pre-orders, count yourself lucky if you manage to catch it before they sell out everywhere. Unless you got yours on Amazon. In this case, you may still be fucked.
An email sent by Amazon to numerous customers with a pre-order on Friday warns that their console may not arrive by the release date (November 12 in the US). A few customers shared the message on social media and stated that deliveries may be delayed “due to high demand.”
“We will make every effort to provide you with the item as soon as possible after it is released,” the statement said.
Amazon’s email continues to say that customers can track the status of their order on their website and cancel shipments if they choose, although they noticeably mention nothing of an alternative delivery date for delayed orders. It is unclear whether Amazon sent this email to anyone who ordered the PS5 or only to those in certain regions. We asked Amazon for more information and will update this article with their response.
Sony has previously denied rumors that it may face stock shortages next month. Earlier this week, Sony Interactive Entertainment CEO Jim Ryan told Washington Post that while the coronavirus pandemic initially caused distribution problems when it first appeared, Sony will have “more PlayStation 5 devices ready for sale than PlayStation 4 devices in 2013” when it comes out. To add some context to this, Sony sold just over 2 million PS4s worldwide in the first two weeks after launch.
However, Amazon’s warning does not inspire much confidence in this promise. Of course, maybe Amazon is just pushing this email as a precaution. As Polygon points out, the e-commerce giant has indeed had a history of confusing high-profile games, as we saw with The launch of the Nintendo Switch in 2017 and the release of Animal crossing: New horizons earlier this year.
Unfortunately, this is clearly not the only retailer to report bad news to PS5 pre-orders this week. According to Tom’s Guide, the Hong Kong-based retailer Play-Asia also sent an email to buyers on Friday, urging them to cancel their pre-order due to “restrictions on production and distribution by console distribution networks.” He warned that PS5 stocks were “incredibly scarce in all regions”, which only seems to confirm fears of a possible shortage in November.