BERLIN, CT (WFSB) – Disappointment with Eversource’s speed boost has sparked more talk about the percentage of electricity in Connecticut.
In response to the increase, upset customers are expected to meet outside Eversource’s headquarters in Berlin on Friday afternoon.
On the same day, the Utilities Regulatory Authority (PURA) issued a letter stating that it was temporarily suspending the increase in approved rates and ordering the company to “immediately reimburse the tariffs in force from 30 June 2020”
PURA also said on Friday that they would “review the administrative changes to the energy and transmission regulation clauses provisionally authorized by their letter of June 26, 2020.”
“The intent of this review is to ensure that Eversource does not collect taxpayer revenue in the short term during this period of financial difficulty,” PURA said.
Eversource announced later in the day that the company would work over the weekend to return interest rates to June figures.
Connecticut residents pay the highest electricity prices in the country.
Thus, PURA’s decision on Wednesday to reconsider the increase in the Eversource exchange rate from July 1 may be a victory for the residents.
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Lawmakers also asked PURA to consider repealing the increase.
Meanwhile, Attorney General William Tong and US Senator Richard Blumenthal are pushing for costs imposed by federal regulators.
Tong said he also plans to appeal PURA against Eversource’s campaign.
“We are analyzing every alley and we are not leaving a single stone to fight these increases,” Tong said.
Gov. Ned Lamont applauded the suspension of the rate hike, saying: “Today’s decision by PURA is good news for fees paid across our country. PURA’s pause today to increase the speed of delivery reassures our residents that the revision of utility requests may happen and – most importantly – that customers will not overpay in the meantime. At the same time, we have stepped up pressure on the federal government to address long-standing frustrations with delivery charges imposed by the federal government. “
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PURA has already sent a list of questions to Eversource, giving the company by August 13 to respond.
On Friday morning, Eversource issued a press release saying it was working with customers to help reduce bills through “customer service programs.”
“We share our customers’ concerns and know that this is an unexpected cause for concern at an already challenging time,” said Penny Connor, senior vice president of Eversource and chief client. “We are committed to working individually with customers to help reduce our energy bills and provide flexible payment solutions. Our customer service number is 800-286-2000 and we are here to help every customer who calls. “
Eversource maintains that higher than normal bills were mainly due to increased energy use in the summer due to higher temperatures.
“We provide a core service, so customers, I know, appreciate delivering secure and reliable power,” said Penny McLean-Connor, senior vice president and chief customer service officer at Eversource.
It also includes two recent fee increases added to the bill’s supply component, saying that “an energy subsidy went into effect in July in support of the continued operation of Millstone.” In addition, another fee has been raised to support network reliability and the safe operation of the Eversource transmission system. “
Earlier this week, Dominion Energy, which owns the Millstone Plant, said Eversource did not tell the whole story.
In an email to Channel 3, their spokesman said: “Power is sold at a fixed price of 4,999 cents per kilowatt hour, the lowest price for carbon-free Connecticut published so far, and 32 percent lower than the lowest standard bid price. from Eversource, which is approximately 7 cents per kilowatt hour. This agreement entered into force in October 2019, nine months before the last increase in Eversource. It has been inspected and approved by all state energy regulators. “
The company says that anyone who needs financial help should contact them at 800-286-2000 or click here.
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