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Ryanair Baggage Fee Policy in Spain Is Considered "Abuse"



  Ryanair Flight Passenger Copyright
Reuters

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Ryanair described the decision as an isolated case

A Spanish court described the budgetary policy of the Ryanair budget airline to charge a baggage allowance as an "abuse" after a passenger was fined for taking a bag without a special ticket.

A passenger is forced to pay a fine of 20 euros (£ 1

7) to carry 10 kg of luggage on board.

Ryanair only allows small bags such as carry-on luggage if they can be stored under the front seat.

The airline said it would not change its baggage policy.

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The passenger was traveling from Madrid to Brussels when she was accused of bringing her extra luggage.

The airline has a policy of charging customers an additional fee for carrying more than one personal item on board. Larger bags may also require a luggage fee.

In its decision the Commercial Court ruled that the woman should be repaid with interest.

He called Ryanair's hand luggage policy an "abuse" of the client's legal rights under Spanish law.

The luggage could easily be placed in the cabin, the judge said.

He declared the policy null and void and told Ryanair to "remove" it from its general terms and conditions.

However, the compensation was ruled out because the judge did not consider that the case had caused sufficient distress to the disgruntled passenger.

The airline said it would not change its policy.

"This decision will not affect Ryanair's luggage policy, neither in the past nor in the future, as it is an isolated case that misinterprets our commercial freedom of sizing. of our luggage, "said a statement.

The order cannot be appealed.


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