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Samsung Warns Galaxy S10 and Note 10 Users to Remove Screen Protectors Due to Security Issues



Samsung's new high-tech fingerprint reader on the latest Galaxy smartphones has a major drawback: It can be misled by the debris left by your fingers on a screen protector. The company is warning customers who own the latest Galaxy S10 and Galaxy Note 10 phones to remove their screen protectors until Samsung releases a software update. A British woman recently discovered that her husband could unlock her Samsung phone when she put her thumb on a fingerprint reader that came in a cheap case, according to multiple reports. Another person posted a video of a similar incident on Twitter.Samsung responded to the debugging incident and told customers not to use "certain silicone screens to protect the covers." "If you are currently using front screen security covers to ensure optimal scanning fingerprint, please refrain from using this cover until your device is updated with a new software patch, "Samsung said in a statement. The company said the update is scheduled to launch early next week. The problem affects all Samsung S1

0 and Note 10 models of Samsung phones that can scan people's fingers through the screens of the phones. The phones have ultrasonic fingerprint scanners that use sound waves to create a 3D map of a person's fingerprint, according to the Samsung website. Samsung has warned that some screen protectors may cause the sensor to malfunction. The company offers a screen protector that is specifically designed for the ultrasonic fingerprint reader, which costs at least $ 20 to replace. Samsung has a history of troubled startup phones. The planned release of the Galaxy Fold was rejected several months later this year after it was broken up by earlier reviewers. Two years ago, Samsung recalled the Galaxy Note 7 after some customers' batteries caught fire. It costs the company billions of dollars.

Samsung's new high-tech fingerprint reader on the latest Galaxy smartphones has a major drawback: it can be misled by the debris left by your fingers on a screen protector.

The company is warning customers who own the latest Galaxy S10 and Galaxy Note 10 phones to remove their screen protectors until Samsung releases a software update.

Recently, a British woman discovered that her husband could unlock her Samsung phone when she put her thumb on a fingerprint reader, which was closed in a cheap case, according to multiple reports.

Another person posted a video on a similar incident on Twitter.

Samsung responds to a debugging incident and tells customers not to use "certain silicone shields for protective cases."

please refrain from using this cover until your device has been updated with a new software patch, "Samsung said in a statement. The company said the update is scheduled to launch early next week.

The problem affects all models of Samsung's new S10 and Note 10 phones that can scan people's fingers through the screens of phones. The phones have ultrasonic fingerprint scanners that use sound waves to create a 3D map of a person's fingerprint, according to the Samsung website.

Samsung has warned that some screen protectors may make the sensor "malfunctioning". The company offers a screen protector specifically designed for the ultrasonic fingerprint reader, which costs at least $ 20 to replace.

Samsung has a history of problematic startup phones.

Two years ago, Samsung recalled the Galaxy Note 7 after some customers' batteries caught fire. It costs the company billions of dollars.


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