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Sears Script reveals how store executives tell employees about layoffs



  • An internal Sears document discloses how store executives are instructed to inform employees of upcoming closures and layoffs.
  • The document contains a script that managers read to employees during a staff meeting.
  • "The decision was made to close our store," reads the scenario shared with store managers this week. "I can assure you that this decision was taken very seriously, but after extensive discussions and weighing all the options this store will begin winding-up process soon. "
  • Sears announced Thursday that it plans to close 96 Sears and Kmart stores by February.
  • Visit the Business Insider homepage for more stories.

A Sears internal document reveals how the company disseminates news to employees of the company

The document contains a script that managers can read.

"Transformco faces challenges after purchasing almost all assets of Sears Holdings Corporation in February," the script instructs managers to say , according to a copy of a document reviewed by Business Insider, "These challenges were regrettable and limited the company's strategic choices.

"This led me to a very difficult conversation. It was decided to close our store. I can assure you that this decision was taken very seriously, but after thorough discussions and weighing all the options, this shop will start the process of liquidation soon. "

The scenario explains the liquidation process: a consultant will arrive at the store in mid-November, the pre-sale will begin on November 1

7, and the liquidation will begin on December 2. The store will remain open until February 2020, the script says.

"Our goal is open and honest communication," The script states. "Within the next two weeks, a market or regional representative will come to our store to answer our final specifics and answer any questions you may have. be it market or reg The representative will circulate a written notice to each of you informing you of the closing of the store. You will be asked to sign this notice stating that you have been informed.

"I want to thank you or all your dedicated service to this store and to express my appreciation for all your contributions. At this point I will open the floor for questions. "

When Transform Holdco purchased Sears from bankruptcy in February, the company has approximately 400 Sears and Kmart stores. After the last round of closure is completed, the company will have 182 stores in operation.

In a statement Thursday, Transformco said the company was "facing a difficult environment for retail and other challenges" and that it was "pruning operations that were struggling due to increased competition and other factors."

Read the full script below:

Do you have any advice? Contact this reporter via the Encrypted Messenger app +1 at (646) 768-4757 using a broken phone, email at hpeterson@businessinsider.com or Twitter DM at @hcpeterson . (PR tests by email only, please.)


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