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Southwest investigated by the FAA for baggage weight data



The FAA began its probe in February 2018, the FAA told CNN Business on Monday.

"Since that time, the FAA has directed the development of a comprehensive solution to the methods and processes used by Southwest Airlines to determine this performance data," the FAA said. It cited FAA officials and agency documents that indicated airline employees made mistakes that caused pilots to calculate the wrong weight of aircraft at takeoff.

The errors were described as "systemic and significant," occasionally causing reported takeoff weights to be 1,000 pounds below the plane's actual weight. Herb Kelleher, founder of Southwest Airlines, dies at 87 ” data-src-mini=”

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According to FAA's weight & balance handbook, (19659008) (19659009) (19659009) (19659009) (19659009) (19659009) ((19659009)). LUV ) said in a statement to CNN Business that there is an "ongoing effort to track and voluntarily report operational data to the FAA so we can mitigate and eliminate any operational risks." the airline added that it has already put in place controls and procedures to address weight and balance issues. Southwest said it had shared those measures with the FAA.

"The Southwest believes the controls and procedures we have implemented throughout 2018 have enhanced our weight and balance program and resolved the issues that we originally reported to the FAA," the airline added.

The FAA has not linked any accidents to the weight discrepancies. But the agency said in its statement to CNN Business that it will not close its investigation until it is satisfied that Southwest's corrective actions are consistent and sustained.

The news of the FAA probe also comes as Southwest is grappling with a " operational emergency "due to a labor dispute with mechanics.

Southwest said in a statement to CNN Business last Friday that the percentage of "out-of-service aircraft" with maintenance issues in its fleet had more than doubled in the past week.

"We are requiring all hands on deck to address maintenance items so we can promptly return the aircraft to service," and a spokesperson for Southwest said in an email at the time

CNN's Rene Marsh contributed to this report


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