CLOSE

Vaccinologist Dr. Greg Poland discusses what happens after the first dose of COVID-1

9 vaccine.

USA TODAY

So many people flooded Beaumont Health’s myBeaumontChart electronic system on Friday morning, the website collapsed, spokesman Bob Ortlib told Free Press.

He fell around 9:15 a.m. among a crowd of patients who entered the patient portal to register for COVID-19 vaccines. He said the IT department of the health system is working to restore connectivity, but there is no update on when the system should work and work again.

“We are encouraged by the overwhelming response to Beaumont’s recent announcement of its plans to offer vaccinations to residents aged 65 and over against COVID-19,” said a statement from the Southfield-based hospital system. with myBeaumontChart and they work hard to reach out to them.

“In the meantime, we appreciate people’s patience and will publish frequent updates at beaumont.org/covid-vaccine. Please note that vaccination meetings are needed against COVID. Beaumont does not accept walks for planning or vaccinations. In addition, due to huge demand, we currently do not have the capacity to process phone inquiries, which is why we want people to use our website for the most up-to-date information. ”

Beaumont and several other hospitals in southeastern Michigan announced late Thursday that they would vaccinate their patients aged 65 and over, with immunization appointments coming Monday.

More ▼: Are you eligible for the COVID-19 vaccine? Health services say they expect delays

More ▼: Hospitals in Michigan are taking the lead in spreading the COVID-19 vaccine to the elderly

More ▼: Michigan’s last-minute switch has delayed COVID-19 vaccines for nursing homes

Those who want to plan a vaccine through Beaumont should follow these steps:

  • Create an account in myBeaumontChart or log in to your existing account
  • Confirm that your current email address is listed in your account.
  • Then look for a message in your personal email from oneChartAMB.oneChartAMB@beaumont.org. It will arrive as soon as you have the right to plan your vaccination.
  • When you receive the email, open the message and click the link to schedule your vaccination.

If you do not have an active personal account at myBeaumontChart, the health system encourages people to create a free personal account at myBeaumontChart.com.

With such a huge demand for vaccines and scarce resources, Dr. Jeffrey S. Fishgrund, a spinal surgeon and head of clinical services at eight Beaumont Health hospitals, said Beaumont could not operate a telephone line.

“We can’t set up a line to talk to people for questions,” Fishgrund said. “The best we can do now is through electronic medical records. And as we move forward, we’ll need to figure out how to reach those people who just aren’t technologically advanced enough to do that.”

He asked people to try to be patient and understand that this process will take time.

“The vaccine is not the end of the pandemic,” Fishgrund said. “We still have to wear masks, we still have the social distance.

“If you are offered the vaccine, please take the vaccines and I want to be honest with people when they question it, I tell them you have two options: you can get the vaccine or get COVID. And that’s really what it comes down to. “

Contact Kristen Shamus: kshamus@freepress.com. Follow her on Twitter @kristenshamus.

Read or share this story: https://www.freep.com/story/news/health/2021/01/08/beaumont-mybeaumontchart-website-covid-19-vaccine/6595519002/