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The Ford dual-clutch gearbox continues to be a disaster



00,000.

This covers the 2014 Focus from 2014 to 2016 ( built from July 4, 2013, to November 5, 2015) and 2014-1015 model year Fiesta cars (built from July 4, 2013 to October 15, 2014)

Ford will rebuild customers in this new group , receiving extended warranties that paid for repairing the clutch pocket.

The action means warranty coverage for these vehicles is the same as applied since July 2014 for earlier Focus and Fiesta models.

Ford has taken this initiative based on the latest in ongoing analysis of customer satisfaction and quality data.

Ford will also reach a small percentage of affected customers again (~ 165,000 owners, 16 percent of US original) and give them another opportunity to receive important free software updates. Eighty-four percent of affected owners have already received the update.

The update provides an improved warning if the transmission control module fails. Where necessary, Ford will replace modules for this customer group for up to six months free of charge, even if the 10-year / 150,000-mile warranty expires

And here is part of Ford's statement on this matter, attributed to:

we extend the warranty on clutch and related hardware in some car models for 2014-2016 and will reimburse customers for repairs that would now be covered. Second, we provide the small remaining population of owners who have not yet taken such an additional chance of receiving an important software update.

Although these vehicles have always been and remain safe to drive, we regret the inconvenience experienced by our customers.

"Discomfort" is a euphemism in this context because, according to a court case, transmission may cause "shaking, slipping, slipping, bouncing, gear shifting, premature internal wear, delays in moving to work, and in some cases , sudden or slow acceleration, "a free Detroit press.

About 560,000 customers will be affected by the warranty extension, according to Automotive News, and it will cost Ford some money, though we won't know exactly how much until the company reports its third-quarter earnings. Previously, Ford made a similar extension of its warranty for the 2011-2013 model year in 2014.

And while the powertrain – the PowerShift brand – remains a headache, you can still, somewhat surprisingly, get it on the 2019 Fiesta. It's been over eight years since some of the first complaints came up. I suspect the warranty for this car and others will also be extended a few years long after the Fiesta and Focus are discontinued.


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