OSSINING, NY (CBSNewYork) – Thousands of Optimum customers are free of cable, internet and telephone service in the entire tri-state area.
The company reports a widespread in-service operation that includes parts of New York, New Jersey and Connecticut.
We know of a service that affects some clients in New York, New Jersey and Connecticut. Our technical teams are working to restore the service as soon as possible. Thanks for your patience.
– Optimal Assistance (@OptimumHelp) September 7, 2019
Optimum Interruption Card covered the problem Friday night – leaving customers in New York, Long Island, Westchester County, and across Connecticut without online access.
Many police departments send text signals to residents, keeping them up to speed during interruptions. customers who report interruptions in our area. Some residents also report problems with cell phone service providers. Contact your service providers for information. @FPDCT has no information related to service recovery and does not process termination notices.
– Fairfield Police, CT (@FPDCT) September 7, 2019
Although life is off the phone and the internet may be unthinkable for some, authorities say affected customers called without a "real" crisis.
The adopting police posted on Facebook, "please don't tie our lines to ask when your TV will turn on again. We need free for real emergencies. "
The police added some suggestions for how to spend time, including reading, baking, or possibly having fun playing Uno.