I played a lot of Valorant in the two weeks after its release and enjoyed it very much. Then a teammate called me and I never played the game again.
Riot now says it will start recording in-game voice messages so they can analyze them and “take action against players who use voice messages to harass others, use hate speech or otherwise violate way of your experience ”. They also acknowledge that this will create privacy concerns for some, but that “if you prefer not to have your voice chat recorded, you can turn off voice chat.”
In a post on Riot̵
“When a player submits a report of abusive or offensive behavior in voice messages, the relevant audio data will be stored in the registered region of your account and will be evaluated to see if our behavior agreement has been violated. If a violation is found, we will take action. Once the data is provided to the player in violation (and is no longer needed for reviews), the data will be deleted, similar to the way we currently process text reports in chat. If no violation is found or if no alert is filed in a timely manner, the data will be deleted. “
The privacy notice is a policy for the whole of Riot, which means that even if you do not play Valorant, you will have to give Riot the same permissions to play their other games. “League, Wild Rift and TFT do not currently plan to record the player’s voice chat or expand voice communication capabilities outside the party’s voice chat,” the statement said, while Legends Of Runeterra has no plans to implement voice chat.
As mentioned above, the post also acknowledges the privacy issue of the player. “We know that voice data collection is a concern for many of you, but rest assured that we will never send anything if we are not comfortable processing our own data in the same way,” the publication said. “And if you prefer not to have your voice chat recorded, you can turn off voice chat.”
He further explained that Riot would not be actively listening to voice messages and would “potentially listen to and view voice logs only when disturbing voice behavior was reported.” The system also doesn’t work yet, but the privacy notice changes before beta testing begins in North America.
I don’t trust any company when it comes to privacy or data, but I think I mostly deal with that. It’s not like joining a public server in a video game like Valorant with the expectation of complete privacy, and voice messages in the video game can be avoided – unlike the real world of Alexas and Cortanas. Voice chat should also be absolutely moderated in these online spaces. My miserable experience and abandonment of Valorant seemed inevitable from the moment I started playing, and I say that as a person, I am much less vulnerable to abuse than most others.
Without regard to voice message moderation, the same publication outlines changes in the company’s service environment, which includes a new refund policy and language updates around anti-fraud software in light of the use of the driver kernel in some games.
Meanwhile, Valorant has just received a new solar card, Breeze and Riot need to do some work to moderate their own staff’s text chat, given the way they recently shut down a classic fan-created server.